Shipping policy

Shipping Policy

Order Processing

Diamond Reserve Cards currently ships to addresses within the United States. Orders are generally processed within 1–3 business days, excluding weekends and holidays.

Shipping Rates

Standard tracked shipping is $4.99. Orders totaling $100 or more qualify for free standard shipping after applicable discounts and before taxes.

Shipping Method and Tracking

Orders are shipped using a tracked carrier service appropriate for the package. Tracking information will be emailed to you after the shipping label has been created. Please allow time for the carrier’s tracking system to update.

Higher-value orders may require signature confirmation at no additional charge to the customer.

Delivery Estimates

Delivery times shown at checkout are estimates and begin after the order has been processed. Diamond Reserve Cards is not responsible for carrier delays caused by weather, service interruptions, holidays, or other circumstances outside our control.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. Please contact us immediately at info@diamondreservecards.com if you notice an address error. We cannot guarantee that an address can be changed after an order has been processed.

Lost, Damaged, or Misdelivered Packages

If your package appears lost, arrives damaged, or is marked delivered but cannot be located, contact us promptly at info@diamondreservecards.com with your order number. We will work with you and the carrier to investigate and determine the appropriate resolution.

International Shipping

International shipping is not currently available.

Questions

For questions about shipping or delivery, contact Diamond Reserve Cards at info@diamondreservecards.com.